Modern Medical Assisting offers you comprehensive, highly practical guidance on everything from your administrative and clinical responsibilities to patient relations, staff interactions, and professional problem-solving: complies fully with the 1997 AAMA Role Delineation Study objectives to equip you with the approved guidelines and terminology, uses lists, charts, and tables wherever possible in place of the dense paragraphs that can make other sources so difficult to get through, offers you in-depth coverage of anatomy and physiology, laboratory skills, microbiology, and ethical/legal concerns, describes and illustrates procedures step by step ... and explains not only how to perform your responsibilities properly, but also why things are done in a particular way, integrates charting notes into procedures, features hundreds of full-color illustrations, photographs, and microbiology slides to make every concept and procedure clear, showcases true-to-life examples and concrete tips in boxes to give you an uncommonly practical perspective on the content, and includes Free Windows-compatible computer software with over 1,000 questions to reinforce your knowledge of key concepts. Modern Medical Assisting provides all the information you need to master to become credentialed ... with a focus on the practical, how-to skills that are necessary in the /real world/ of medical assisting practice!